Every interviewer receives a personal briefing
before each study
·
Pre-test to 'evaluate' the
interviewer
·
Interviewer hotline is
provided for interviewers at all times for queries
·
Intensive briefing of
interviewers by project manager and customer before each project.
·
Independent monitoring
department
·
Quality control of surveys
by specially trained moderators for completeness, handling of the survey
materials, technical accuracy and plausibility.
· Quota monitoring by the project manager
Monitoring of the interviewers: Telephone and written monitoring of a randomly selected
group of people surveyed (usually 30% of the overall control sample).
· Our Deliverables
· Audio/Video CDs
· Transcripts or content analysis
· Data in ACSII or Microsoft Excel
·
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